The importance of having competent, high quality guides cannot be overstated when it comes to climbing Mount Kilimanjaro. Ultimate Kilimanjaro® has the best local guides, all of whom are fluent in English and have received extensive training in first aid, mountain rescue, flora and fauna, and history. All of our guides are registered with Kilimanjaro National Park. It is forbidden to climb Kilimanjaro without a guide.
Our Kilimanjaro guides are very experienced, with most having climbed well over 100 times. They are professionals who intimately know the mountain:
You can expect the following from our Kilimanjaro guides:
Our Kilimanjaro guides love working with us because we organize well prepared groups on the best routes.
Our guides can effectively manage our clients due to the high guide to client ratio of our groups. Because each climber generally needs a few porters, each additional client multiplies the number of people in the entire party. Therefore, we staff additional guides to ensure that each client receives individualized attention. This way, our guides can effectively monitor the progress each individual climber and the collective group. Our guides have the opportunity to interact with each climber to assess how he or she is doing, and to ask and answer questions when needed. Our porters can also provide better service by catering to the varied needs of each member.
Our teams work together often. This familiarity creates a strong team dynamic amongst the staff and with the clients, making the days on the mountain more fun and safer as well.
We also lead longer trips, which, due to proper acclimatization, increases the probability of successful summits, which in turn gives a sense of satisfaction to the guides and staff.
We have over 1,000 customers per year, which means our guides stay busy throughout the climbing season. Each of our guides climbs Kilimanjaro 20-25 times per year. Therefore, our guides do not need to go outside of their profession to earn a living when they can regularly lead climbs for us. Many guides want to work for us, but we have already our all star team in place. We appreciate that employment with Ultimate Kilimanjaro® is highly sought after. It is a testament that we are doing things right.
We have great clients. Honestly. Our guides tell us that our clients are the best because they come to Kilimanjaro well informed, well trained and well prepared. This means our clients are more likely to be successful on the mountain, and happy clients means happy guides. So just as our clients love our guides, our guides love our clients back.
Our guides have support teams of assistant guides, cooks and porters that we have assembled personally. We feel having control of our personnel assignments is the best way to make sure your mountain crew complies with our high standards. Through regular interaction, your mountain crew will perform at its best and offer consistent service trip after trip. We like for things to go smoothly behind the scenes so that our staff can focus on our most important asset - the client.
Our porters take care of you. So we take care of them.
Because of our hardworking porters, all you need to do on your climb is walk. Porters carry the tents, sleeping bags, mattresses, food, water, cookware, gas, stoves, medical supplies, chairs, and tables - not to mention your camping gear. It is a tough job and anyone who has climbed Mount Kilimanjaro will tell you that their strength, skill and stamina are incredible.
We take porter welfare very seriously and we do our best to ensure that all our staff is treated well. We are a partner company of the Kilimanjaro Porters Assistance Project (KPAP), an independent organization whose mission it is to protect porters from mistreatment on the mountain, and the International Mountain Explorers Connection (IMEC) Partnership for Responsible Travel, which recognizes climbing companies with fair treatment practices.
We are one of KPAP's strongest supporters, and we strive to have the best porters through fair and honest treatment of our staff. We ensure that:
Why is it important to climb with a KPAP partner company?
You may be thinking, don't all Kilimanjaro operators abide by the protocols listed above? Sadly, the majority actually DO NOT. Although they claim to care about porter welfare, some of our largest competitors are the biggest facilitators of porter abuse. They force porters to carry more than the stated limit. They feed porters only once a day. They pay their staff half of what ours receive. And though it would be easy to believe that only budget operators are at fault, even popular midrange operators are known to do this! That's why It is very important to only climb with certified KPAP partner companies (see Are All Kilimanjaro Crews Treated Fairly?).
On each and every Ultimate Kilimanjaro® climb, there is a KPAP representative porter staffed among our crew. We do this voluntarily so that everything is constantly evaluated - porter loads, meals, shelters, wages, tipping. We welcome this scrutiny by an independent organization so we know that Ultimate Kilimanjaro® is in full compliance, from the top down. We do not tolerate any deviance, by anyone, from our welfare guidelines.